DebtAdvisorPro.com Privacy and Data Protection Policy and Notice

Last Updated: Feb 3, 2025

DebtAdvisorPro.com is owned and operated by STER INTERACTIVE LLC. (“Company,” “we,” or “our”). We are committed to advising you of the right to your privacy, and we strive to provide a safe and secure user experience. This policy and notice (“Privacy Policy”) explains how we collect, store, share and use personal information, provided by you on our website. It also explains how we collect and use non-personal information. By providing your contact information, you consent to being contacted by third-party debt relief service providers via phone, SMS, or email, even if your number is listed on any Do Not Call (DNC) registry. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. If you disagree with the way we collect and process Personal Information (as defined below) and non-personal information, please do not use this website.

DebtAdvisorPro.com is not a debt relief provider, financial advisor, or legal consultant. We connect individuals seeking debt relief assistance with third-party service providers. By using this website and engaging with our services, you acknowledge that any interactions, services, or agreements are between you and the third-party provider, and not with DebtAdvisorPro.com.

1. Information We Collect & How We Collect It DebtAdvisorPro.com collects both personal and non-personal information when you visit or interact with our website. Personal information includes details such as your name, phone number, and any other information you voluntarily provide when using our website or engaging with our services. We may also collect non-personal information automatically, including IP addresses, browser types, operating systems, and general website usage data. This information helps us analyze traffic patterns, improve user experience, and ensure compliance with our policies. By using our website, you acknowledge and agree that we may collect this information as part of our standard operations. DebtAdvisorPro.com itself does not make phone calls, send SMS, or emails; any communication after the connection is handled solely by third-party providers.

2. How We Collect Your Information We collect personal information when you voluntarily enter it into our website, such as when requesting to connect with a debt relief service provider. Additionally, we automatically collect non-personal information through cookies, web beacons, and other tracking technologies that help us understand how visitors navigate our website. These technologies allow us to track page visits, referral sources, and engagement metrics to enhance our website’s functionality and optimize the experience for users. Our website does not directly process transactions, nor do we retain financial details. Any information submitted through our platform is collected for the purpose of facilitating a connection between you and a third-party service provider.

3. How We Use Your Information: DebtAdvisorPro.com does not provide debt relief services but serves as an intermediary that connects individuals with third-party debt relief service providers. When you use our website and provide your information, we may transfer your details to a third-party provider so they can assist you with your inquiry. Once your call is redirected to a third-party service provider, their privacy policy and terms of service will apply, and we encourage you to review their policies before proceeding. We do not store, retain, or use your information for marketing, promotional emails, or any form of direct communication beyond the initial facilitation of your request. If you wish to opt out of future interactions, you must contact the third-party provider directly. Our use of cookies and tracking technologies is strictly for website performance, security monitoring, and general analytics to improve our services. While we take reasonable steps to safeguard the information collected on our website, we cannot ensure or warrant the security of any information you transmit to us. In the event of a data breach that compromises personal information, we will take appropriate steps to investigate and notify affected individuals as required by applicable laws and regulations. If you suspect that your personal data has been compromised through our website, please contact us immediately at privacy@ster-interactive.com.

4. Disclosure of Information to Others DebtAdvisorPro.com shares the personal information you provide solely for the purpose of connecting you with a third-party debt relief service provider. We do not sell, rent, or trade your personal information for marketing purposes. When you use our website and provide your contact details, we may transfer this information to a third-party provider so they can assess your eligibility for their services. Once your call is redirected, the third-party provider’s privacy policy and terms of service will govern the handling of your information. Once your call is redirected, DebtAdvisorPro.com no longer has access to or control over your information. Any data shared during your conversation with the third-party service provider is subject to their privacy policy, and DebtAdvisorPro.com bears no responsibility for how they store, process, or use your information. If you wish to stop receiving communication from a third-party provider, you must contact them directly, as we do not have the ability to modify or remove your information from their systems. In some cases, we may disclose your information if required by law, such as responding to subpoenas, legal investigations, or regulatory requirements. We may also disclose information if necessary to protect our rights, prevent fraud, or ensure the security of our website.

5. Third-Party Collection and Use of Information: After you are connected with a third-party debt relief service provider, they may request additional information directly from you. DebtAdvisorPro.com does not participate in these interactions, nor do we collect or store any information beyond the initial connection. We do not control their data collection practices and are not responsible for how they handle, store, or process your personal information. Some third parties may use their own tracking technologies, such as cookies or web beacons, when you visit their websites. Additionally, our website may contain links to third-party websites, which operate under separate privacy policies. We do not endorse or control these external websites and disclaim any responsibility for their content, security, or data handling practices. We strongly recommend reviewing the privacy policies of any third-party provider or external website before providing them with your personal information.

6. Data Security We take reasonable measures to protect the information collected on our website from unauthorized access, disclosure, alteration, or destruction. Our website employs security protocols and encryption technologies to safeguard user data, and we regularly monitor for potential security vulnerabilities. However, no online platform can guarantee absolute security, and we cannot ensure that your information will always remain completely secure. By using our website, you acknowledge and accept that any data transmission over the internet carries some inherent risk. If you are redirected to a third-party provider, their security practices will apply, and we recommend reviewing their security policies before sharing any sensitive information with them.

7. Where We Store Your Data DebtAdvisorPro.com does not store or retain personal information beyond what is necessary to facilitate the connection between you and a third-party debt relief service provider. Any personal data you provide on our website is transferred to a third party in real time for the purpose of assessing eligibility and providing debt relief services. Once your call is redirected, we do not maintain a record of your personal details. The third-party service provider you are connected with may store and process your data according to their own policies, which we do not control. If you have questions about how your information is handled after the connection is made, you should contact the third-party provider directly.

8. Cookies, URL Parameters & Data Collection Technologies: DebtAdvisorPro.com uses cookies and similar tracking technologies to improve website performance, analyze user behavior, and enhance the overall user experience. Cookies are small files stored on your device that help us understand how visitors interact with our website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a longer period. These cookies allow us to track anonymous usage patterns, measure engagement, and optimize our website for better usability. For tracking and analytics purposes, we may also pass URL parameters when you access our website or are redirected to a third-party provider. These parameters may include unique identifiers related to advertising, attribution, or campaign tracking (e.g., Ringba tracking links). These identifiers help measure call performance, ensure proper routing, and improve the functionality of our services. No personally identifiable information (PII) is collected or stored within these tracking parameters. You can adjust your browser settings to manage or disable cookies, but doing so may affect certain functionalities of our website. We do not use cookies to personally identify users for targeted advertising or to collect personally identifiable information beyond what is necessary for website analytics. Third-party service providers you interact with after leaving our website may have their own cookie policies, and we encourage you to review their practices before proceeding.

9. Legal Compliance & Disclosures We may disclose your information if required to do so by law, regulatory authorities, or legal proceedings. This includes responding to subpoenas, court orders, or other lawful government requests. We may also disclose information if we believe it is necessary to protect our legal rights, prevent fraud, enforce our terms of use, or ensure the safety of our website and users. If DebtAdvisorPro.com is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of that transaction. In such cases, we will take reasonable steps to ensure your information remains protected and that you are notified of any significant changes to how your data is handled.

10. Your Choices & Opt-Out Rights Since DebtAdvisorPro.com does not directly store your personal information, we do not maintain an internal opt-out process for communication preferences. If you wish to stop receiving calls or communications from a third-party debt relief provider after being connected, you must contact them directly and request removal from their database. We recommend reviewing their privacy policy to understand how to exercise your data rights with them. If you have concerns about the handling of your information before being connected to a third party, you may discontinue use of our website at any time. Additionally, you can manage cookie preferences through your browser settings if you wish to limit tracking technologies while visiting our website.

11. International Data Transfers & Non-U.S. Visitors: DebtAdvisorPro.com is operated in the United States. If you are accessing our website from outside the United States, please be aware that any information you provide will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website and providing your information, you consent to the collection, storage, processing, and transfer of your information to the United States or other jurisdictions where our third-party service providers operate. We take reasonable steps to ensure that your personal information is handled securely and in compliance with applicable data protection laws.

12. Third-Party Responsibility & Limitation of Liability: DebtAdvisorPro.com serves solely as a platform to connect users with third-party debt relief service providers. We do not directly provide debt relief services and do not process or manage personal data after it is transferred to a third-party provider. Once your information is shared with a third party, their respective privacy policy and data practices will apply. We encourage you to review their privacy policies and terms of service before proceeding. DebtAdvisorPro.com disclaims any responsibility for the actions, policies, or security practices of third parties. If you wish to exercise data rights or opt out of further communications after engaging with a third-party provider, you must contact them directly. DebtAdvisorPro.com does not endorse, verify, or guarantee the quality, legality, or effectiveness of any third-party debt relief service providers. We strongly encourage users to conduct their own due diligence before engaging with any third-party provider. Any claims, disputes, or issues related to third-party services must be addressed directly with the provider, as DebtAdvisorPro.com assumes no responsibility for their actions, policies, or services.

13. Retention of Data: DebtAdvisorPro.com does not retain personal information beyond what is necessary to facilitate your connection with a third-party debt relief service provider. Any personal data you submit on our website is transferred in real-time, and we do not store or maintain a record of your personal details after the connection is made. Third-party service providers may have their own data retention policies, and we encourage you to review their policies if you have concerns about how your data is stored.

14. Minors & Children’s Privacy: Our website is not intended for children under 16 years of age, and we do not knowingly collect, sell, or solicit personal information from anyone under the age of 16. If you are under 16, do not provide any information on this website or interact with any of its features. If we discover that we have collected personal data from a minor without verified parental consent, we will delete that information as quickly as possible. Parents or guardians who believe their child has provided personal data to us may contact privacy@ster-interactive.com to request removal.

15. Your Rights & Choices: Users have the right to request access to the personal information they have submitted through our website before it is transferred to a third-party provider. Because we do not store personal information, we cannot modify or delete information after it has been shared with a third party. If you wish to correct, update, or delete your personal information, you must contact the third-party provider directly. You may also manage your browser settings to control how cookies and tracking technologies collect data while browsing our website. If you have any concerns about your personal information before being connected with a third-party provider, you may discontinue use of our website at any time.

16. Limitation of Liability: DebtAdvisorPro.com is solely a platform that connects users with third-party debt relief service providers. We do not endorse, guarantee, or assume responsibility for the quality, legality, or effectiveness of services provided by third-party companies. Any agreements, disputes, claims, or liabilities arising from interactions with third-party providers must be resolved directly between the user and the provider. DebtAdvisorPro.com shall not be held liable for any financial loss, service dissatisfaction, or other issues resulting from a user’s engagement with a third-party provider.

17. Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will reflect the most recent revision. If we make material changes to how we collect, use, or share personal information, we will provide a prominent notice on our website. Your continued use of the website following any updates constitutes acceptance of the revised Privacy Policy. If you do not agree to the changes, you should discontinue use of our website immediately.

18. California Residents’ Privacy Rights (CCPA Notice): If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). California residents have the right to request access to personal information that DebtAdvisorPro.com has collected before it was transferred to a third-party provider, request that their personal information not be sold to third parties, request deletion of their personal information that we have collected, subject to certain exceptions, and receive equal service and pricing even if they choose to exercise their privacy rights. Since DebtAdvisorPro.com does not store or retain personal information after transferring it to a third-party debt relief provider, we do not have the ability to modify or delete information once it has been shared. If you wish to exercise your rights under CCPA, you must contact the third-party provider directly. If you have any questions about your CCPA rights, you can reach out to us at privacy@ster-interactive.com. California residents may also request a list of third-party companies to whom their personal information has been disclosed for direct marketing purposes during the past 12 months. To request this information, contact us at privacy@ster-interactive.com with the subject line “CCPA Request.”

19. Nevada Residents’ Privacy Rights: Under Nevada law (Nevada Revised Statutes Chapter 603A), Nevada residents have the right to opt out of the sale of certain personal information. While DebtAdvisorPro.com does not sell personal information, Nevada residents who wish to submit a request to opt out of any future sale of their data may do so by contacting us at privacy@ster-interactive.com with the subject line “Nevada Privacy Request.”

20. Contact Us : If you have any questions regarding this Privacy Policy, please contact us as follows:

By Email: contact@ster-interactive.com